Desktop
PC/Tablet
Account Management
- I tried everything and still can't login
- How do I change my login email address?
- How do I change my email alerts?
- How do I reactivate my profile?
- How do I switch off my profile?
- How do I change my password?
Profile Management
Photo Management
Messages
- How do I use the message system?
- How do I see if the messages I send are being read?
- What is a Message Filter and how do I create one?
- How do I manage my messages using folders?
- How do I delete my received and sent messages?
- Why am I still seeing my deleted messages?
Like
Languages
Instant Messenger (IM)
- How do I use the Audio and Video features?
- I'm having technical difficulties with the Instant Messenger
- How do I stop an offensive user in the Instant Messenger?
- How do I make a copy of a conversation?
- How do I find out more about the person I am talking to?
- How do I see who is online?
Matches and Searching
- How do I add or change my match preferences?
- Can I delete someone from My Matches?
- How do I search for members?
- How do I order my search results?
- How do I find a profile I've seen before?
- How do I save my search options?
Membership Options and Payment
- I have paid but my membership has not been upgraded.
- I'm having technical difficulties with my payment
- How is my payment information kept secure?
- Why do I have a charge for silverlovecupid.com on my card?
- How do I contact other members as a Standard member?
- What is your refund policy?
Site Requirements and Technical Issues
- How do I clear my cache?
- What browser and system settings do I need to use silverlovecupid.com?
- silverlovecupid.com is blocked by my Internet Service Provider (ISP)
- I keep receiving the message "Your session has timed out"
- How do I update my Internet browser?
- How do I update and enable Java?
Safety and Security
- How does silverlovecupid.com protect my privacy?
- How do I protect my privacy?
- How does silverlovecupid.com protect my safety?
- How do I protect my safety?
- Important information about sending money
- How do I keep my password secure?